Our Uniqueness

“The Main Drivers for UFINFSL organization are People, Process, and Information Technology.”

People

UFin Financial services limited believes people are the most important asset and main driver behind UFINFSL organization. UFin Financial services limited recruit, train, motivate & retain best talent.

Process

UFIN firmly believes process is the next best asset & main driver after people. UFIN firmly believes following processes uniformly across the organization will produce consistent & predictable results. UFIN with its systematic process approach, technology and training offers high end service to our customers. believes that the processes are the relevant, logical framework for analyzing the effectiveness of the entire organization.

Continuous process improvement is an ongoing effort in UFIN to improve products, services or processes. These efforts can seek “incremental” improvement over time or “breakthrough” improvement all at once. Among the most widely used tools for continuous improvement, UFIN adopt four-step quality model—the Plan-Do-Check-Act (PDCA) cycle.

UFIN follows structured, process and product driven methodology for improving organizational business processes through data analysis, proactive human participation, technology innovation and original thinking.

UFIN strongly believes that Process is not a destination, it is a journey.

Technology

UFIN has implemented the ixMFI management information system (MIS) developed by Ionixx Technologies. This product uses cloud and mobile technologies to automate the microfinance business operations from end-to-end including group forming, loan disbursement, collection etc.

The unique, collaborative partnership between UFIN and Ionixx Technologies ensures that the product continuous to include all facets of the microfinance business as pertains to UFIN.

UFIN is using the system to monitor the quality, sustainability and efficiency of the loan portfolio. Centralized implementation of MIS helps UFIN to scale operations significantly and maintain the accuracy and transparency of its loan portfolio. The investment in technology keeps operational efficiency at industry best.

Key features implemented in UFIN

• Customized Rating Engine for Loan Approval
• Paperless Branches (Except legal docs)
• KYC Digitalized
• GPS Tracking for field monitoring
• One of the very few entity to implement Customer App in the MFI segment
• Robust NPA Module
• MIS / Dashboard with various report type is available based on roles

UFIN with its three pillars (People, Process and Technology) will results in reduce costs, improves customer satisfaction and increase profitability.